File a Claim

We're here to support you when you need us most. File your claim quickly and easily, and our team will process it promptly.

Our Claims Process

Simple, transparent, and efficient - we make filing claims easy

Step 1

Submit Claim

Fill out the claim form with all necessary details and documentation

Step 2

Review Process

Our team reviews your claim and may contact you for additional information

Step 3

Approval

Once approved, you'll receive confirmation and next steps

Step 4

Settlement

Receive your claim settlement according to your policy terms

Emergency Claims Hotline

Available 24/7 for urgent claims

Submit Your Claim

Required Documents (to be submitted separately):

  • Copy of your insurance policy
  • Police report (if applicable)
  • Medical reports (for health claims)
  • Photos of damage (for motor/property claims)
  • Any other relevant documentation

You can email documents to claims@goldeneagle.co.ke

Need Help with Your Claim?

Our claims team is here to assist you

Call Us

Speak to a claims specialist

+254 700 000 000

Email Us

Send your claim documents

claims@goldeneagle.co.ke

Office Hours

Monday - Friday: 8AM - 6PM

Saturday: 9AM - 2PM